Privacy Policy

Hosama, under the European Data Protection Regulation 679/2016, and the new Spanish Organic Law 3/2018, of the 5th of December, on the Protection of Personal Data and guarantee of digital rights, guarantees the protection and non-disclosure of personal data of any type, provided to us by our customers, “users”, on the Web.

Basic Information

Under section 13 of the European Data Protection Regulation (GDPR), Hosama, being liable for the processing, informs you of the following relevant aspects:

• Liable for processing:  Hosama SL, domiciliada en la Playa Santa Cristina s/n de Lloret de mar España
• Aim: We process the information provided to us by the interested parties, aiming to manage the sending of the information they request, and to provide the interested parties with product offers and services of their interest. The data provided will be kept for as long as a commercial relationship is maintained, and its deletion is not requested.
• Exercise of rights: Contact: administracio@hotelsantamarta.com
• Withdrawal: Free.
• Recipients: Data will not be transferred to third parties unless legally required.
• Claim: Spanish Supervisory Body.
• Additional information : Additional and detailed information on data protection and privacy can be found at hotelsantamarta.es 

Additional Information

Hosama is liable for the processing of personal data that it collects and processes, providing you with the following contact information to contact with:
Hosama SL with NIF B17088980, located in Lloret de Mar at Platja Santa Cristina, s/n 17310-Lloret de Mar and email: administracio@hotelsantamarta.com

Scope of Policy

When accessing and using our website, hotelsantamarta.es , you agree to this Privacy Policy, as well as the provisions established in the Legal Notice and Cookies Policy.

We provide you with this information so that, prior to the documentation of your personal data, you can access the Privacy Policy and any other relevant information regarding Data Protection.

Likewise, this policy serves to provide additional second-level information of those informative provisions that redirect to this one, for this purpose.

Processing Aim

Hosama will process the information you provide us for the following purposes:

• Manage any type of request, suggestion or request that you make to us regarding our professional services.
•  Commercial communications: Processing of your data with the purpose of informing you of articles of interest and general information about our services via email.
• Administrative, accounting and tax procedures.
• Manage data provided by job candidates through resume, for the purpose of the selection process. You hereby authorize Hosama to process your data for the indicated purpose.
• Manage orders received through the website, for billing or claim management.

Hosama will process the data and information provided for the selection processes with the strictest confidentiality, adopting the necessary technical and organizational measures to avoid loss, misuse, alteration and/or unauthorized access.

Data retention period

The retention period of personal data will change depending on the service that may be agreed or provided.
In any case, it will be the minimum necessary, and may be retained according to the circumstances that apply in each situation, and the current applicable legislation.

Authentication 

The legal basis for the processing of data is the consent of the interested parties for the processing and management of any request for information or question about our professional services. It also applies to the sending of commercial communications carried out by Hosama and when the processing is necessary for the performance of a contract.

Data source

All personal data that we process through our website comes directly from the interested party.

Rights

Hosama, under the European Data Protection Regulation, known as GDPR, informs you of your rights as the owner and subject of the personal data that we collect and process. These rights include:

• You have the right to withdraw, free of charge, the consent granted for the processing of your personal data at any time.
• You have the right to access your personal data, as well as the right to correct it.
• You have the right to object to the processing of your personal data, as well as the right to deletion, commonly known as the right to be forgotten. Likewise, you have the right to object to processing for automated individual decisions.
• You have the right to obtain limitations on the processing of personal data.
• You have the right to request the portability of your personal data.
• You have the right to file a complaint with the respective Data Protection Control Authority, which is the Spanish Data Protection Agency (www.agpd.es).

The above recognized rights may be exercised by means of a request sent via email to administracio@hotelsantamarta.com or through the contact methods that we provide you with, indicating in the subject of the message or communication reference: GDPR Rights.

Likewise, in order to process that request, we need additional information that allows us to certify the identity of the person exercising and linked to the processing of personal data. The provision of additional or documentary information that certifies that the identity of the affected person or interested party who exercises the right in question will be required.

Withdrawal

Hosama, under Directive 2002/58/EC regarding information society services and the possibility of sending promotional or advertising communications by electronic means, incorporates or provides the recipients of those communications with simple and free mechanisms, to withdraw the consent granted for the purpose of sending those, fully complying with the European and national regulations on the referred matter.

Cookie Policy

A "Cookie" is a small file that is stored on the user's computer and allows us to recognize the user. The set of "cookies" helps us improve the quality of our website, allowing us to control what pages our users find useful and which ones they do not.

Cookies are essential for the operation of the Internet, providing countless advantages in the provision of interactive services and facilitating the browsing and usability of our website. Please note that cookies cannot harm your device, and when enabled they help us identify and fix errors.

Notice of Violation of Personal Data

In case your data is being compromised, you and the responsible supervisory authorities will be notified within 72 hours by email with information about the scope of the violation, the data affected, any impact on the service and Hosama's action plan with measures to protect data and limit any possible negative effects on data subjects.

"Personal data breach" refers to the breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or processed in relation with the provision of the Service.

Questions and Modifications

If you have any questions about this Privacy Policy, please contact us by sending an email to administracio@hotelsantamarta.com